Utility Billing   

Customer accounts and billing information for electric, water and sewer are available at City Hall, 9 S. Broad Street. Call (262)723-2910 for billing questions.

How to apply for service

Applications/Forms must be obtained and completed at City Hall and a form of identification such as a Driver’s License or State ID card is necessary. To transfer existing service into another name for Elkhorn Light & Water, a Utility Service Application needs to be completed. For new construction service, a New Construction Account Application needs to be completed. All Applications/Forms must be obtained and completed at City Hall.

Three ways to pay your utility bill

Utility Bills are sent out the last working day of each month for the previous month’s consumption. The City offers the following methods of paying utility bills:

• By mail, drop off at City Hall during office hours, or use the drop box located at the main entrance of City Hall;

• Direct Payment Plan allows the customer to have their utility bill payment automatically deducted from his or her checking or savings account. A Debit Authorization Agreement is available at City Hall;

• Credit Card, Debit Cards and Electronic Check (echeck) payments are accepted through Official Payments Corporation via telephone at (800)2PAY-TAX [(800)272-9829] or online by clicking here. Please include jurisdiction code 5869. There is a nominal fee charged for this service. The City cannot accept these payments at the counter.

Having difficulties paying your utility bill?

The City of Elkhorn would like to suggest making weekly or bi-weekly payments on your account in addition to your monthly payment. 

Electric Bill Payment Assistance Changes

Please click here for the Wisconsin Home Energy Assistance Program (WHEAP)