Electric Utility
Electric Utility Director
Art Schmitz
Electric Department
400 Koopman Lane
Hours: 7:00am - 3:30pm
(262)723-3138
Power Outages
After Hours Emergency Number (262)741-5235
Diggers Hotline
Putting in a fence or a deck? Installing a flagpole or a
new mail box? Anyone planning on excavating or digging is
required by law to call Diggers Hotline. Wisconsin
Diggers Hotline
(800)242-8511
www.diggershotline.com
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Medical Alert When the Lights Go Out
About Planned Outages
Procedure for Key Check Out
The City of Elkhorn is the 15th largest municipal electric
utility serving approximately 4,200 customers. It is one of 83
municipal electric utilities in the State of Wisconsin. The
electric power is purchased from Alliant Energy (formerly WP & L)
under the terms of a ten-year rolling contract.
The Electric Utility consists of an
Electric Utility Director, Engineer Technician, Electric
Secretary, a Chief Line Technician and three Line Technicians. The
field operations personnel are primarily responsible for new line
extensions and the existing system maintenance.
The field office for the Electric Utility is located at 400
Koopman Lane, hours are 7:00am to 3:30pm, Monday through Friday.
For all electrical service requests (For example, street lights
out, power outages, new services or service upgrades) call
(262)723-3138. Call (262)741-5235 for after-hours electrical
emergencies.
Please contact the Electric Department (Field Operations)
immediately if you:
- Are experiencing a power outage;
- Dimming or flickering lights;
- Observe downed power lines;
- Find an unsealed meter socket;
- Find open transformers;
- Find exposed wires;
- Find any unsafe electrical situation that needs immediate
attention.
Power Outages – After Hours Emergency Number (262)723-3229
 Medical Alert When the Lights Go
Out
If you use medical equipment
that needs electricity to run, please let us know.
The City has a Critical
Needs Response Plan. The plan makes it possible for the City to
inform customers with critical needs of a power outage.
Conditions for critical needs
of residents are as follows:
-
Customers with specific medical conditions
requiring uninterrupted electric service.
-
Elderly, disabled and home-bound customers who
are at risk and require uninterrupted electrical service to
maintain their well-being.
The City will contact the resident if there is
an outage.
A form is available at City
Hall. Information needed includes name, address, phone number,
medical equipment used, and another person to contact if the
critical needs resident does not answer the phone. A letter from
the doctor is required to be on file stating the patient’s name,
date of birth and the need for continuous electric service for the
health and safety of that individual.
For more information call Jessie at
(262)723-2219 or go to Reference Desk at this site for the Medical
Alert Form, fill out and mail or return to City Hall.
About
Planned Outages
It is sometimes necessary to interrupt power to area homes and
businesses for a period of time to allow our crews to perform
maintenance work. We make every effort to alert affected customers
in advance of “planned outages” by handing out door hangers and
posting it on our website at least 24 hours in advance of the
planned outage. In the case of a large planned outage, a
notice will be published in the Elkhorn Independent and also
posted on this website giving customers at least one week
notice.
Procedure
for Key Check Out
Please follow the following procedure when you need to check
out keys for your special event. We will only issue one key per
event and it will be issued only to the event coordinator or
his/her representative. Keys can be signed out one business day
prior to the event.
- Contact the Electric Utility Office to make arrangements to
check out a key for your event:
Geri Sandstrom
Phone #: (262)723-3138
Office Location: The Electric Utility Operations Center at 400
Koopman Lane.
(Elkhorn Industrial Park across the street from Everbrite and
located in the same building as Alliant Energy)
- What to bring:
- Driver’s License
- $25 Deposit Check
- The process:
- We will make a copy of your driver’s license.
- You will need to fill out our "Sign Out Sheet" (Red Shaded
Areas)
- You will need to give us your $25.00 deposit check.
- We will issue a key to you. The key is your responsibility
and by signing our "Sign Out Sheet" you agree NOT to make
copies of the keys and take full responsibility for the keys
and our equipment.
- The keys must be returned to our office by 2:00pm on the
next business day immediately following the conclusion of your
event. If this is not possible you must promptly notify our
office to discuss the situation.
- Your deposit check will be given to you upon the return of
the keys.

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