Electric Service

The City of Elkhorn is the 15th largest Municipal Electric Utility serving approximately 4,900 customers. It is one of 82 municipal electric utilities in the State of Wisconsin.

Please contact the Utility Field Operations Center at 262-723-3138 immediately IF you:

• Are experiencing a power outage
• Dimming or flickering lights
• Observe downed power lines
• Find an unsealed meter socket
• Find open transformers
• Find exposed wires
• Find any unsafe electrical situation that needs immediate attention

For all non billing or non emergency general requests or inquiries regarding construction and/or non billing service requests, you can use this form or call our Field Operations Center at 262-723-3138.  THE BILLING DEPARTMENT HANDLES ALL BILLING RELATED QUESTIONS BY PHONE CALL ONLY AT 262-723-2910 BILLING OPTION.  

*PLEASE NOTE that all general requests and inquiries sent through our website, Facebook, or Facebook Messenger may not receive an immediate response.   We will do our best to respond to your inquiry within 24 hours.  ALL time sensitive requests, inquiries, or emergencies should be called into our Field Operations Center or our after hours phone number.

The Utility Field Operations Center hours are Monday - Friday 7:00 am to 3:30 pm.

For Power Outages after-hours call (262)723-3229

Planned Outages

It is sometimes necessary to interrupt power to area homes and businesses for a period of time to allow our crews to perform maintenance work. We make every effort to alert affected customers in advance of "planned outages" by handing out door hangers and posting it on our website at least 24 hours in advance of the planned outage. In the case of a large planned outage, a notice will be published in the Elkhorn Independent and also posted on our website giving customers at least one week notice.