Water Service

The Water Utility Field Operations Center is located at 400 Koopman Lane, Elkhorn WI 53121 (262)723-3138.

For all non billing or non emergency general requests or inquiries regarding construction and/or non billing service requests , you can use this form or call our Field Operations Center at 262-723-3138.  THE BILLING DEPARTMENT HANDLES ALL BILLING RELATED QUESTIONS BY PHONE CALL ONLY AT 262-723-2910 BILLING OPTION.  

*PLEASE NOTE that all general requests and inquiries sent through our website, Facebook, or Facebook Messenger may not receive an immediate response.   We will do our best to respond to your inquiry within 24 hours.  ALL time sensitive requests, inquiries, or emergencies should be called into our Field Operations Center or our after hours phone number.

The Utility Field Operations Center hours are Monday - Friday 7:00 am to 3:30 pm.

For Water Department emergencies after hours call (262) 325-5766.